Refund & Cancellation Policy
Version 1.0 · Last updated: July 2026
In one paragraph
Stave Pro is a monthly subscription. You can cancel at any time and keep access until the end of the period you have paid for. If you want your money back, email us within 14 days of any charge and we refund it in full — no questions, no forms, no retention flow. The free tier of Stave is never charged and never expires.
1. What is billed
The core Stave app — transaction tracking, categorisation, history, and basic breakdowns — is free and involves no billing at all. The Stave Pro subscription covers the intelligence layer (recurring-payment detection, natural-language search, and further analysis features as they ship), billed monthly at the price shown on our pricing section and at checkout.
New users get a 3-month free trial of Pro. The trial requires no payment details and never converts into a charge on its own — you are only ever billed after you explicitly subscribe.
2. Cancelling
You can cancel at any time; no reason is required.
- Direct download edition (subscribed via getstave.app) — email stave@avysion.studio from the address you subscribed with, or use the subscription management link in your payment confirmation. We confirm the cancellation within 2 business days.
- Mac App Store edition — cancel through your Apple ID subscription settings, as with any App Store subscription. Apple manages this directly; we cannot cancel it for you.
After cancelling, Pro stays active until the end of the period you have already paid for, and no further charges are made. Your data — including everything Pro features produced — remains on your device and remains visible. The free tier keeps working indefinitely.
3. Refunds
For subscriptions billed through getstave.app (direct download edition):
- Email stave@avysion.studio within 14 days of any charge and we refund that charge in full. No questions asked.
- Refunds are issued to the original payment method, normally within 2 business days on our side; depending on your bank or card issuer, the amount may take 5–7 business days to appear.
- Beyond the 14-day window, charges for billing periods already used are not refunded pro-rata — cancelling instead stops all future charges while keeping your access until the period ends.
For subscriptions purchased through the Mac App Store, refunds are handled by Apple under the App Store’s terms — request them through Apple’s report a problem page. We cannot issue or deny App Store refunds ourselves.
4. What happens to your data
Nothing. Stave is local-first: your financial data lives on your device, not on our servers, so there is no account to close and nothing we hold hostage. Cancelling or being refunded never deletes, locks, or degrades your existing data — including anything Pro features already produced.
Contact
Cancellations, refunds, or questions about this policy:
Email: stave@avysion.studio
Website: https://www.getstave.app/
This policy is part of our Terms of Service. Stave is made by Avysion, a sole proprietorship based in Gurugram, Haryana, India.